This form is required for all return requests-

We will contact you with instructions on how to make your exchange or return. Items returned to the wrong address will not be refunded. Please wait for a proper return address. Returns are accepted at the discretion of Doggie Clothesline. 

Our return policy has recently changed. We no longer hold any inventory out for a size exchange. We ask that you go through the checkout with the item in the correct size FIRST. Then make a note of the new Order Number on the Return Form. Otherwise you will be charged a restock fee of 10%. Please place your new order PRIOR to filling out this form.

Our return/exchange policy is to ensure that all of Doggie Clothesline customers receive items in new, excellent condition.

  1. Returns MUST be in NEW condition, clean and free of hair and smells.
  2. Returns MUST have tags still attached and must not be worn (other than to try on).
  3. ALL items marked SALE are FINAL, no exchanges or refunds.
  4. Custom or personalized items are FINAL SALE
  5. Jewelry & hair accessories are FINAL SALE
  6. ALL beds, car seats, car seat covers, bike baskets, tote or carrier bags, toys & blankets are FINAL SALE
  7. We DO NOT offer refunds on Wedding apparel or Holiday items. 
  8. Returns MUST be requested within 14 days of receipt of goods.
  9. Please purchase the correct size you need right away. Our inventory changes daily. Return instructions will be emailed to you within 2-5 day
  10. Please allow 2-3 weeks after returning item for refunds to be processed.

Please make sure to add our email (doggieclothesline@hotmail.com OR info@doggieclothesline.com) to your safe list. Otherwise our email may get sent to your spam/junk folder.

    Please provide the following information-

    First + Last Name


    Address


    City, State, Zip Code


    Email Address


    Date of Purchase


    Please list item(s) to be returned-


    Please choose ONE-


    Please enter NEW order number

    To avoid a 10% restocking fee please purchase the new item FIRST, then complete this form and enter new Order Number in space below. If no number is entered then a 10% restock fee is charged on all eligible returns.

    Reason for return-


    Terms and Conditions for Returns

    • Please read our RETURN POLICY carefully and understand ALL restrictions.
    • ALL returns must be requested within 14 days of receipt
    • Shipping is not refundable. Return shipping is customers responsibility.
    • Wedding apparel or holiday outfits are not eligible for returns. Please purchase the correct size before filling this out.
    • ALL Items marked SALE are FINAL, sorry no exchanges or refunds.
    • Custom or personalized items, jewelry and hair accessories, car seats, car seat covers, blankets, totes, toys and bike baskets are FINAL SALE
    • Sports Team (NFL, MLB, NBA + College) items cannot be returned for a refund. ALL size exchanges incur a $4.95 exchange shipping fee (personalized items are not eligible for exchange).
    • Doggie Clothesline charges a 10% restocking fee on all "return only" requests.
    • Returns sent back dirty, hairy, smelly or worn will not be refunded.

    Doggie Clothesline offers Dog Clothes & Dog Accessories at affordable prices.

                      

    Our site offers 24 hr. guaranteed secure online shopping.

    Doggie Clothesline is an online Dog Boutique- ©2007-2013 - All Rights Reserved